For guaranteed drapery hardware production times, request a RUSH at time of order. We will expedite your order through the factory and make every possible effort to insure your drapery hardware order is shipped on time or sooner.
Additional fees are as follows, subject to a $25.00 minimum rush fee: 7 Day Rush Shipment in 7 workdays or sooner - add 15% 5 Day Rush Shipment in 5 workdays or sooner - add 30% 3 Day Rush Shipment in 3 workdays or sooner - add 45%
Should a rush order run late, we will pay for UPS air as necessary to make up the delay so you will receive your order on time. For example, if you place the order on a 7 day rush , and we run 1 day late; so we send the order by 3rd day air if you requested ground, 2nd day air if you requested 3rd day, and overnight if you requested 2nd day.
Should we miss our due date and not be able to make up the lost time by accelerating the transit times, then our guarantee is a full refund of the Rush fees for your drapery hardware and no charge for freight. No other allowances or deductions may be claimed.