Shipping: Our magnificent mosaic furniture is made by hand so no two pieces are exactly alike, all shapes, sizes, and colors will vary slightly. The production process generally takes about 3-4 weeks but is currently running about 6-8 weeks because of a shortage of raw materials, shipping congestion in the ports and a backlog of orders.
Once placed into the production schedule we will email you to give you the manufacturers estimated ship date. Please remember this date is just that - their best "estimate". We cannot guarantee the time it will take to produce your order but will do our best to notify you of any unexpected delays.
Changes/Cancellations: We guarantee a beautiful, quality product every time, but if you change your mind, you have the option to change or cancel your order within 48 hours of receiving your acknowledgement. After this 48 hour period we begin processing the raw materials and orders can not be changed or cancelled.
Returns: Since each piece is made exclusively for you when you place your order, we are unable to accept returns.