The GG Collection flatware is crafted from premium 18/8 or 18/10 stainless steel with lead-free brass handles. Because there is a high carbon content in knife blades to create sharper cutting edges, they are more prone to corrosion and require special care. Flatware is dishwasher safe, but for best results, and to prolong use we suggest that you hand wash flatware. (Flatware should be washed before its first use.) To avoid pitting and staining caused by acidic foods and mineral salts from tap water, flatware should be washed and dried soon after use.
Dishwashing: Do not allow stainless steel to sit in a rinse-and-hold dishwasher cycle to avoid staining. Do not wash silver plated and stainless steel items in the same dishwasher cycle. After the wash cycle is complete, flatware should be towel dried to avoid staining from minerals in the water.
Hand Washing: Do not allow stainless steel flatware to soak. Utensils must be properly cleaned soon after use to avoid staining. Use a mild, non-abrasive dishwashing soap and towel dry. Do not clean with an abrasive soap, sponge or steel wool. A stainless steel polish may be used to remove stains.
GG Collection ceramic pieces are made of stoneware fired at extremely high temperatures to create harder, chip resistant clay, which provides an even heat for baking. The glazes are combined with the stoneware to create a unique finish. The occasional pinhole and color variations are considered normal and natural to the ceramists and lend themselves to the handcrafted old world look of The GG Collection. With age tiny lines called crazing may form in the glaze. This is a unique characteristic of stoneware and does not affect the durability or safety. All dinnerware and baking dishes meet or exceed FDA and Prop 65 requirements.
Dinnerware: and serving pieces may be safely washed in a dishwasher using the low energy/air cycle. Avoid over-loading the dishwasher. Hand wash over-sized pieces in mild, non-abrasive dish washing soap and soft cloth.
Bakers: may be used in most microwaves and conventional ovens up to 400-425 degrees Fahrenheit. Do not place ceramics with attached metal or lids in the oven. Do not place ceramics in the freezer or take dishes from the refrigerator and place directly in a heated oven.
The bases and accents are cast aluminum with an applied finish. Hand wash metal items or ceramic with attached metal accents in a mild, non-abrasive dishwashing soap and soft cloth. Do not place metal items or ceramic with attached metal accents in the oven, microwave, or dishwasher. Caution: Over tightening screws may cause breakage.
All glass items are made by a mouth blown process. There will be a wavy distortion from the flow and cooling process of the glass. Occasionally small air bubbles are visible that are part of the glass making art and not considered imperfections. Hand wash glass items with a mild, non-abrasive dish washing soap and soft cloth. Do not wash glass items in dishwasher. Glass items are not tempered and should not be used to serve hot beverages or food. Do not place glass items in the oven or microwave.
Accidents happen, and we get quite a few calls from distraught customers looking for advice and assistance with damaged pieces. The good news is that we may be able to help you. We have replacements for many of the glass and ceramic bases and lids and if you don't see your particular item, just ask one of our helpful customer service representatives. We also keep an inventory of intact extra pieces from the contents of shipments that may have received some bumps while in transit. Check for Replacement Pieces