Blanket wrap is a type of service where carriers wrap items in blankets to protect them during transit, generally used for larger unpacked items such as furniture. This type of service is exactly how it sounds: items are wrapped in blankets, strapped securely inside the truck, and transported onto a truck with other items wrapped in the same way. Each truck is staffed by two drivers who make all of the pick-ups and deliveries.
Blanket wrap providers have multiple warehouses around the country. The closest office will first contact the shipper to arrange a pick up. Once the item is picked up, it is then brought back to the closest warehouse. From there, the item may be transferred on another truck to the terminal closest to the destination. When the item arrives at the closest terminal to the destination, that office will then contact the recipient to arrange delivery.
Transit (pick-up and delivery dates) vary greatly compared to traditional freight transit. Expect a 3-8 week transit time. Remote areas could take longer.
If you receive a piece of furniture that is damaged the driver will report this to the appropriate customer service department. Our drivers have furniture repair kits and have been trained to make minor touch-ups and repairs. If the customer is not satisfied the driver will bring the piece back to NC for repair or replacement. Any damages to your home or personal property must be noted on the bill at the time of delivery while our drivers are still in the home. We will not honor any claim if not noted at the time of delivery.
*** NOTE - Please be sure to measure all doors, elevators, and stairways. Delivery fees, both ways, are non-refundable should merchandise not fit.