Ship Time: This product is hand-made by skilled artisans right here in the USA. Normally the production process takes approximately 6-8 weeks, but is currently running at about 10-14 weeks. When we confirm your order we will email you an expected shipping date. Custom craftsmanship takes time we ask you to please be patient and allow the artisans to do their best work.
Note: Please remember that these delivery time frames are "estimated". We cannot guarantee manufacturing or ship times.
Changes/Cancellations: This is a custom made to order item. As soon as you place your order, we begin the procurement process from the manufacturer at which point we are obligated to purchase the products ordered. Therefore, Iron Accents can not accept changes or cancellations after 48 hours without consulting the manufacturer. If a cancellation is possible any restock or credit card fees will be deducted from your refund.
Returns: Custom made items are not eligible for return.