Shipping: Blacksmiths at Stone County Ironworks produce each product by hand, here in the USA, so each finished item is always a unique piece. Hand-made and finished to order, some customization is available for an up-charge in price. The production process generally takes about 12-14 weeks but is currently running about 22 weeks because of a shortage of raw materials.
Once placed into the production schedule we will email you to give you the manufacturers estimated ship date. Please remember this date is just that - their best "estimate". We cannot guarantee the time it will take to produce your order but will do our best to notify you of any unexpected delays. Please be patient - the quality and selection are worth the wait.
Cancellations / Returns: Products in this line are "made-to-order" right here in the USA! If you change your mind after placing an order, you have the option to change or cancel your order within 48 hours of receiving your acknowledgement. Since each piece in this line is made exclusively for you, we have a restocking fee associated with returnable items in this line. You may return new items within 15 days of delivery for a refund less actual shipping costs and a 10% restocking charge. We cannot accept returns on items that are custom made or in any finish other than the standard natural black.